Privacy Policy

Last Updated: June 1, 2026

FixMyWindows.net ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit fixmywindows.net.

1. Information We Collect

First and last name, email address, phone number
State and ZIP code
IP address, browser type, and device information
TrustedForm certificate data for consent verification
Meta Pixel data for advertising optimization

2. How We Use Your Information

To connect you with licensed window replacement contractors
To transmit your information to our partner Trusted Home / Vidastra
To contact you by phone, email, or SMS regarding your project
To comply with legal obligations and document consent

3. Who We Share Your Information With

By submitting a quote request, you consent to us sharing your information with:

Trusted Home / Vidastra — our primary home improvement partner
Technology infrastructure providers (LeadExec, TrustedForm, Cloudflare)
Meta Pixel for advertising performance measurement
Law enforcement when required by law

4. TCPA Consent

By submitting our form, you provide prior express written consent to be contacted by FixMyWindows.net and Trusted Home / Vidastra via automated telephone dialing systems, prerecorded messages, and/or text messages, even if your number is on a Do Not Call registry. Consent is not a condition of purchase. Reply STOP to opt out of texts. Call 1-833-644-2389 to opt out of calls.

5. TrustedForm Consent Certification

We use TrustedForm by ActiveProspect to document your consent at time of submission. Records are retained for 5 years minimum.

6. Data Retention

We retain personal information and consent records for a minimum of 5 years as required by TCPA compliance standards.

7. Your Rights & Opt-Out

You may opt out at any time by replying STOP to any text, calling 1-833-644-2389, or emailing privacy@fixmywindows.net. Requests honored within 10 business days. California residents see our California Privacy Policy. Nevada residents may opt out per NRS 603A.

8. Children's Privacy

Our services are for individuals 18 and older. We do not knowingly collect data from minors.

9. Contact Us

Email: privacy@fixmywindows.net
Phone: 1-833-644-2389